Meet the team that connects the dots.

Looking to expand, upgrade or optimise your technology environment? We can make it happen.

At Plan B we are excited about delivering a rich, meaningful engagement with your business with our focused, territory-based sales engagement model. Our team are experts in the areas they serve, with deep knowledge about the market they operate in.

You will experience the key benefit of regular quality interactions with your assigned Customer Success Manager or Account Manager, allowing you to truly leverage us as your business resilience partner.

Sean Houston

Team Lead - Customer Success

With almost a decade of customer service experience in ICT and SaaS, Sean is a driven Customer Success Manager committed to identifying customer needs and understanding business objectives to provide the best solutions. He is passionate about building partnerships and advocating for the customers’ needs to grow their success in the short and long term.

Amanda O'Neill

Customer Success Manager

Amanda has a diverse background in IT and Telecommunications, and most recently has been guiding junior talent into the tech industry as a Tech Career Coach. Whilst performance and career coaching remains her part-time project, she is excited to be returning to the world of technology at Plan B. Amanda manages day-to-day engagements, handling any issues and ensuring you are connected with our expert team for technical roadmap alignment.

Sarah Janiszewski

Customer Success Manager

Sarah brings to our team more than a decade of experience across a range of roles in sales, project management and events. With a career founded in hospitality, she has a deep appreciation for human connections and the significance of exceptional customer experiences. This background underscores the paramount importance of service delivery. Sarah supports your day-to-day engagements, handling any issues and ensuring you are connected with our expert team for technical roadmap alignment.

Rick McQuinlan

National Account Manager

Rick’s 17 years of broad IT industry experience, consisting of technical and sales roles in both industry and managed services integrator/provider organisations means he gives every opportunity the utmost importance, from dealing with Multinational Corporations to Small Business without missing a beat.

Michael Verster

Client Development Manager

As a Senior CDM at Plan B, Michael leverages 20+ years of experience to help New Zealand businesses adopt and migrate to the cloud. He is passionate about driving change and innovation in the IT and Telco Cloud landscape. His core competencies include high-level enterprise cloud contact centre and UC communications, analytics, AI, automation, complex infrastructure, IT strategy, and consultancy. Michael prides himself on being a trusted partner and advisor, who listens and delivers.

Meet the team that connect the dots.
Get in touch with the team and see how our technology services can dovetail into your business operations.
Request a call     or Call 0800 266 846